Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or holidays.

  • You will receive a confirmation email once your order is shipped.

Shipping Methods & Delivery Time

  • We ship via reliable courier services to ensure your products arrive safely.

  • Estimated delivery time: 3–7 business days within India (may vary depending on your location).

  • Expedited shipping options may be available at checkout.

Shipping Costs

  • Standard shipping charges are calculated at checkout based on your location and order size.

  • Shipping fees are non-refundable, except in cases of delivery errors or damaged items caused by HIC.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

  • Please allow 24 hours for the tracking information to update.

Shipping Restrictions

  • Currently, we ship only within India.

  • We are not responsible for delays caused by courier services, natural events, or unforeseen circumstances.

Lost or Damaged Items

  • If your item is lost or damaged during transit, contact us immediately at info@hic.in.

  • We will assist in filing a claim with the courier and arrange for a replacement or refund as applicable.

Shipping Address

  • Please ensure your shipping address is complete and accurate.

  • HIC is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Need Help?

  • For questions related to shipping, delivery, or order tracking, please contact us at info@hic.in.