Welcome to HIC
By accessing or using HIC.in , you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Products & Services

  • HIC sells household cleaning products, including mops, wipers, floor cleaners, kitchen cleaning tools, and bathroom cleaning tools.

  • We strive to ensure product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free.

  • Product availability is subject to change without notice.

2. Orders

  • By placing an order, you confirm that all information you provide is accurate and complete.

  • We reserve the right to accept or reject any order at our discretion.

  • Once your order is confirmed, you will receive an order confirmation email.

3. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

  • Payment can be made via the available online payment methods at checkout.

  • Payment must be completed in full before the order is processed and shipped.

4. Shipping & Delivery

  • Orders are typically processed within 1–2 business days.

  • Delivery times vary depending on your location and courier service.

  • HIC is not responsible for delays caused by courier services, natural events, or other unforeseen circumstances.

  • For full details, refer to our Shipping Policy.

5. Returns & Refunds

  • Our Refund & Returns Policy governs all returns, exchanges, and refunds.

  • To be eligible for a return, products must be unused, in original packaging, and returned within 30 days of delivery.

  • Some items may be non-returnable, including gift cards and certain personal care products.

6. Intellectual Property

  • All content on the website, including text, images, logos, graphics, and product descriptions, is owned by HIC or its licensors.

  • You may not reproduce, distribute, or use any content from the website without written permission.

7. User Responsibilities

  • You agree not to use the website for any unlawful purpose or in violation of these Terms & Conditions.

  • You must provide accurate, up-to-date information when creating an account or placing an order.

  • Any misuse of the website or fraudulent activity may result in account suspension or legal action.

8. Limitation of Liability

  • HIC is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the website or products purchased.

  • We do not guarantee that the website will be error-free, secure, or uninterrupted.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes arising out of or in connection with these terms will be subject to the jurisdiction of the courts in Mumbai, India.

10. Changes to Terms & Conditions

  • HIC reserves the right to update or modify these Terms & Conditions at any time without prior notice.

  • Continued use of the website after changes implies your acceptance of the updated terms.

11. Contact Us

  • For questions or concerns regarding these Terms & Conditions, please contact us at: info@hic.in